Frequently Asked Questions

How do I restart a course?

You can restart a course by clicking the Restart Course button on the course’s overview page. After restarting, no lessons are marked as completed.

How do I delete my Build a Better Life Course answers?

You can delete your Build a Better Life Course answers by clicking the delete button at the bottom of the last step of the course.

Where can I find old membership content?

If you can’t find what you’re looking for on the website, that means it was probably outdated and we decided to ax it to make room for fresh content that’ll help you be a less awful human.

How do I update my credit card details?

You can update your credit card details on the Subscriptions tab of your Account page (access it here), but only if your subscription is currently active. If you pay by Paypal, you must update your payment details inside your Paypal account.

How do I change my subscription plan from Yearly to Monthly or vice versa?

If you are currently subscribed to the Monthly or Yearly Plan, you can upgrade or downgrade by going to the Subscriptions tab of your Account page. You can access it here. If you subscribed through other means or inside the app and want to change your plan, get in touch with support.

How do I cancel my subscription?

You can cancel by going to the Subscriptions tab of your Account page. You can access it here. If you run into any issues or have any questions, you can get in touch with support.

How do I request a refund?

You can request a refund by emailing support@markmanson.net.

I have a different question. How do I get in touch?

You can get in touch with support at support@markmanson.net.