I’m hiring a Course Development & Community Manager to help develop my content into highly actionable and transformational programs that get people results.
This role is perfect for you if…
- You’re energized by connecting people to each other and creating shared experiences (are you the person who’s always planning activities or scheduling brunch for all of your friends?).
- You’re passionate about personal development and excited to execute a set of proven strategies for building a strong and vibrant community.
- You have extensive experience in online adult learning and/or instructional design, and geek out over the psychology of behavioral change.
This position is focused on creating entertaining and transformational coursework from a robust set of existing content and learning and applying the latest techniques to grow a thriving community.
Our most ideal candidate will have 3 years minimum experience in instructional design for adult learning via online course & community platforms and at least some background in sales, event planning, digital marketing, or copywriting.
Strongest candidates will be able to demonstrate strong completion and retention rates as a result of their previous program design work.
This is a full-time position.
Who Are We?
Mark Manson is the three-time #1 New York Times bestselling author of The Subtle Art of Not Giving a F*ck and others. He has one of the top personal development podcasts in the world and over seven million followers worldwide. He specializes in no-nonsense personal development and self-help advice based on psychological research, clinical studies, and existentialist philosophy.
Our team is semi-remote with about half of the team in the Los Angeles area and the rest spread throughout the world. We’re fun, laid-back, and hard-working. We’re passionate about pushing the limits of this industry and finding new ways to help people around the world.
We value integrity, utility, and creating long-term value in an industry that is famous for its lack of all three.
You will be working full-time with a small team to develop a suite of products that are unlike anything that exists in the industry at the moment. It will require your expertise and intellect but also your creativity and willingness to take risks. If you are the type of person who enjoys pushing the limits of what’s possible, then this position is for you.
Responsibilities
- Course Content Development: Take 4 hours+ worth of existing, scripted educational content and turn it into an actionable 30-day program on a monthly basis.
- Break down already-created content into digestible segments, worksheets, and exercises.
- Edit scripts to contextualize coursework, generate exercise prompts, and ideate action steps before production.
- Provide notes and feedback to course video editors during post-production.
- Help design e-book guides, workbooks, graphics, and worksheets for the program.
- Community Management: Develop a framework to keep community members engaged, excited, and help them get results from the content.
- Schedule and coordinate all weekly and monthly posts, challenges, virtual meetings, and calls.
- Set up and edit automations, DMs, and push notifications within the community platform app.
- Uphold the community standards by responding promptly to needs within the community, such as:
- Address member comments, investigate complaints, flag when rules have been violated, remove any potentially disruptive members, and field customer support questions.
- Engage with members on discussion threads, remind members of upcoming programming and events, connect members to both content and other members who may be helpful based on their challenges and requests, and spark added conversations with questions.
- Track analytics and important metrics and strategize how to improve community engagement, relationship-building, and transformational results.
- Content Writing: Help create content as needed for the scheduling and communication tasks associated with this role. This may include:
- Emails – customer support, reminders, FYIs
- DMs and push notifications
- Community posts
- Assist with copywriting and marketing materials
Qualifications
Applicants must have:
- A bachelor’s degree from an accredited university
- Native English-speaking skills
- 3+ years of experience in adult learning and course creation—preferably within the personal growth/health/self-help spaces
- Knowledge and a passion for personal development content, psychology, and behavioral change
- Excellent verbal communication and community organizational skills—an excitement to reach out to people, follow up, host/plan meet-ups and events, introduce people, etc. Also: a comfort setting boundaries and holding people accountable when they’ve broken a rule
- Strong writing skills and an ability to communicate quickly online—getting back to people (both on our team and customers) with an utmost level of responsiveness will be important.
- Comfort and ease using software such as Google Drive, Dropbox, Notion, Canva, Slack, etc.
Strongest candidates will also have:
- Prior experience managing large online courses or communities of at least 1,000 members
- Direct experience with online course/community software such as Circle, Mighty Networks, Teachable, Kajabi, etc.
- Strong understanding of copywriting or marketing
- Ability to design in Canva or Photoshop
- Experience with Airtable and Zapier
- And be located in the western hemisphere
How to Apply
- Use the “Apply Now” button below or click here to fill out the application.
- Before you begin, you will need the following to apply:
- Your Resume/CV
- Webpage links to your prior work—courses, webinars, communities, etc.—as well as an explanation of exactly what you worked on in each. Bonus points if you link to some of the course/program content itself
- Two references
- A cover letter answering the following questions:
- What do you believe most people get wrong about course development or self-help education in general?
- What prior work of yours are you most proud of and why?
- What is the biggest lesson or mistake you’ve made in prior courses, educational programs, events, or communities you’ve developed? What did you learn from it?
- The deadline for this application is 11:59 P.M. Pacific Standard Time on January 12th, 2025. We will reach out to the strongest candidates for interviews by January 15th, 2025.
- An offer will be made by January 22nd and the start date will be January 31st or your soonest availability.